I'll have to agree with Anasi. I get a little disappointed when the food looks NOTHING like what was on the menu, but I do try to take in where it is I'm eating to set my expectations.
Like IHOP. I seriously don't expect my burger or chicken sandwich or my eggs even to look close to what's on the menu. The main reason for that expectation is I can see who works there. A bunch of people who have the look of desperation and dispair on their face. The waitstaff are obviously fake-happy. Even the managers look down and rarely make eye-contact. I know this is only applicable to my area, but I can see by the overall attitude of this specific location why my food comes the way it does. They don't want to be there and numbers are what's important. They only have so much repeat business because it's one of the only places to eat at 4am.
At some of the finer places to eat, it's a little different. Usually, when my food comes to the table, it looks like some care was put into placing it in it's containers and arranged in a marginally time consuming manner. I appreciate this because this is part of the experience you're paying for when you eat there. So my expectations are a little higher there.
I can say that I have spoken to chefs to let them know that I appreciate their time and attention to detail, or to have him inform his staff of such, and they always seem to look more relaxed and/or excited to actually have someone tell them these things. I'm not sure how often they hear such things, but I do wish more people would tell them. I think, in some places, that if morale was a little better that we might see better
looking food coming to our table, but that's just an opinion I hold.
Better
tasting food is a whole other story.